Terms of service

Last modified: January 2025

Welcome to THORWallet

THESE TERMS CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND US.  PLEASE READ THESE TERMS CAREFULLY TO ENSURE THAT YOU UNDERSTAND AND AGREE  TO EVERY PORTION OF THESE TERMS BEFORE USING ANY PART OF THE SERVICE.  THORWALLET IN PARTICULAR ONLY OFFERS THE SOFTWARE TO INTERACT WITH THE  THORCHAIN BLOCKCHAIN, A BLOCKCHAIN THAT IS OPERATED BY A THIRD PARTY.

THORWALLET IN NO CIRCUMSTANCES HAS INFLUENCE OR THE POWER OVER THE  BLOCKCHAIN ITSELF AND ITS FUNCTIONALITIES. NO ADDITIONAL SERVICES THAN THE  SOFTWARE FOR THE INTERACTION WITH THE THIRD PARTY BLOCKCHAIN ARE OFFERED.

These terms of service (these “Terms” or the “Terms”) issued by DeFi Suisse AG, Wolleraustrsasse 41a, 8807 Freienbach, Switzerland (“THORWallet”, “we”, “our”, or “us”) govern your use or access of: (1) THORWallet.org  and any other website maintained or published by THORWallet (each, a “Website”); (2)  our mobile application, which allows access to the THORCHain blockchain from a mobile  device (“App”); provided on or in connection with our service enabling you to interact  with the THORCHain blockchain (the Websites, the App, collectively, the “Service”). By  accessing or using any part of the Service you acknowledge that you have read,  understood, acknowledge, and agree to be bound by these Terms in full. These Terms  apply to any visitor of a Website, user of the Service, and any other person who  otherwise accesses or uses the Service (each a “User”). Certain parts of the Service may  be subject to additional terms that we may specify from time to time, and your use of  such Service is subject to those additional terms. Such additional terms are hereby  incorporated into these Terms.

THORWallet may, in its sole discretion, modify or update these Terms from time to time,  so you should review this page periodically. When we change these Terms in a material  manner, we will update the date at the top of this page and inform the User timely in  advance by an adequate notice of such changes in the App and on the Website. If you  do not agree to any such changes, , you are entitled to stop using to the Service at any  time prior to their entry into force. Your continued use of the Services after the changes  entered into force constitutes your acceptance such the changes

INVESTMENT DISCLAIMER: THORWallet does not endorse or recommend any particular  digital asset, transaction, or purchasing strategy. Content on any of the Websites or your

communications with any of our personnel should not be construed as purchase or  investment advice. You should seek independent advice prior to using the Service. You  acknowledge and represent that all transaction decisions made in connection with your use of the Service are made solely by you and THORWallet will have no liability for any  of your decisions. THE RISK OF LOSS IN BUYING OR SELLING A DIGITAL ASSET CAN BE  SUBSTANTIAL, THEREFORE YOU SHOULD CAREFULLY CONSIDER WHETHER BUYING OR  SELLING A DIGITAL ASSET IS SUITABLE FOR YOU IN LIGHT OF YOUR FINANCIAL  CONDITION BEFORE BUYING OR SELLING A DIGITAL ASSET.

I. Use of the Service

a. Eligibility to use the Service. You shall not use the Service unless you are in full  compliance with these Terms and all applicable laws. You shall not use any part of the  Service if you lack legal capacity to act in relation to THORWallet. Any use of or access  to the Service by anyone under 18 is prohibited. Currently, we do not allow Users  residing or present in the following jurisdictions to use the Service: the State of New  York, the State of Washington, any jurisdiction sanctioned by the United States  Treasury’s Office of Foreign Assets Control or any jurisdictions sanctioned by  Switzerland (in particular as communicated, controlled and ad mistered by the State  Secretariat for Economic Affairs) and/or by the United Nations (in particular the UN  Security Council) , or any other jurisdiction that we determine to present a high risk of  fraud. You shall not use the Service if you reside or are present in one of the jurisdictions  listed in the previous sentence.

b. The Service Generally. Generally, the purpose of the Service is to allow Users to  hold and interact with the THORChain blockchain (buying, selling, or otherwise  transferring a digital asset through THORChain referred to as a “Transaction”). OUR  SERVICE IS NON-CUSTODIAL AND BASED ON A THIRD-PARTY BLOCKCHAIN CALLED  THORCHAIN, MEANING THORWALLET NEVER TAKES CONTROL OF THE DIGITAL ASSETS  THAT INTERACT WITH OUR SERVICE OR OF THORCHAIN GOVERNING THE TRANSACTION  AND THE TRANSACTION IS BETWEEN YOU AND THORCHAIN AND GOVERNED BY THE  TERMS OF THORCHAIN. You may be charged by the THORChain a miner or network fee for THORChain to process the Transaction on your behalf (a “Miner Fee”). The Miner  Fee applicable to your Transaction is shown to you before your authorization of the  Transaction.

THORWallet may modify or update any portion of the Service at any time. Subject to  your full compliance with these Terms, you are hereby granted a non-exclusive, limited,  non-transferable, freely revocable license to access and use the Service for  entrepreneurial or business use only (as opposed to a use for personal, social, family,  household and similar needs) and as permitted by the features of the Service, at and  during the time your access or use of the Service (“Service License”). You shall not use  any part of the Service for illegal or fraudulent purposes or for the purpose of  consummating Transactions on behalf of another person. For the avoidance of doubt,  you must be the beneficial owner of the digital assets, the sending address, the  destination address. THORWallet reserves all rights not expressly granted in these Terms  in the Service and the THORWallet Content (as defined below). THORWallet may revoke  the Service License or any portion of the Service at any time for any or no reason. For  the avoidance of doubt, you may stop using our Services at any time for any or no  reason.

c. Suspension or Termination of the Service. You acknowledge that we may, without  prior notice to you: suspend the Service; change the Service; stop providing the Service  or features of the Service, to you or to Users generally; or create usage or Transaction  limits on the Service. In particular, we may suspend, change or stop providing the  Service in response to changed regulatory requirements or in case you used the Service  in reasonably suspected or actual violation of these Terms. For the avoidance of doubt,  you may stop using our Services at any time for any or no reason.

d. Third-Party Integrations. You acknowledge that the Service is based on a third party smart contract platform called THORChain operated by THORChain according to  its terms (see: www.thorchain.com) and may contain links or integrations to third-party  (i.e., not THORWallet or any of our affiliates) materials, services, or software that are  not owned, controlled and/or offered by us but third parties, including, in particular,  smart contracts (each, a “Third-Party Service”). WE DO NOT OFFER; ENDORSE OR ASSUME ANY RESPONSIBILITY FOR ANY THIRD PARTY-PARTY SERVICE. IF YOU ACCESS AND/OR USE A THIRD-PARTY SERVICE FROM THE SERVICES OR SHARE ANY CONTENT ON OR THROUGH SUCH THIRD-PARTY SERVICE, YOU ACKNOWLEDGE THAT: YOU DO SO AT YOUR OWN RISK; THESE TERMS AND OUR PRIVACY POLICY DO NOT APPLY TO SUCH THIRD-PARTY SERVICE; YOU MAY BE REQUIRED BY SUCH THIRD-PARTY TO AGREE TO CERTAIN ADDITIONAL TERMS OR CREATE AN ACCOUNT; AND THAT CERTAIN THIRD

PARTY SERVICES MAY PUBLISH TO A PUBLIC BLOCKCHAIN INFORMATION YOU SEND TO SUCH THIRD-PARTY. You shall not hold us liable for any damages you incur related to  your use of any Third-Party Service.

e. DEX THORChain Trading. Through our App, we offer the ability to connect to the  THORChain blockchain operated by THORChain (see: www.thorchain.com) that allows  you to trade digital assets in a decentralized way. You expressly acknowledge that we  do not control or maintain the THORChain you may connect with through our App, nor  are we a party to any Transaction on THORChain on our Service. You further  acknowledge that we will have no liability for any interaction you have with THORChain.  Further, you also acknowledge that we cannot reverse or refund any transaction that  occurs on THORChain. You acknowledge that prior to completing a trade on THORChain  you have the sole responsibility to conduct diligence on THORChain, the assets being  traded, and the underlying smart contract(s) of THORChain.

f. Liquidity Rewards & Savers. Through the App, you may deposit a crypto asset or pair of certain digital  assets into a liquidity pool entirely provided and facilitated by THORChain enabling you  to possibly earn returns on those digital assets from THORChain (“Liquidity Mining”).  When used in connection with Liquidity Mining, “APR” means: the estimated annual  percentage return provided by THORChain for a certain pair of digital assets, calculated  by THORChain based on the prior 24 hours of accrued liquidity fees divided by total  liquidity for that pair of digital assets.  

APR is based entirely on publicly available data provided by THORChain. You  acknowledge that the APR figures provided by THORChain shown in the App is for  illustration purposes only and is not a guarantee that any such returns will materialize.  You further acknowledge that we will not be liable to you for any reliance on any APR  shown in the App.

g. Lending against collateral. Through the App, you may engage in lending services provided and facilitated by THORChain, allowing you to deposit digital assets as collateral to borrow other digital assets (“Lending Against Collateral”). All such services are entirely provided by THORChain and are subject to the rules, processes, and risks associated with THORChain.

By using Lending Against Collateral, you acknowledge and agree that:

Third-Party Service Provider: The lending services, including but not limited to collateral management, interest rate calculations, liquidation processes, and repayment terms, are entirely managed by THORChain. Thorwallet does not control or guarantee the operation, reliability, or outcomes of these services.

No Guarantee: Any data, such as collateral-to-loan ratios, interest rates, or other lending parameters displayed in the App, is for informational purposes only and is based on publicly available data from THORChain. Thorwallet makes no representations or warranties regarding the accuracy, completeness, or reliability of such data.

Risks of Liquidation: You acknowledge that using Lending Against Collateral may involve the risk of liquidation of your collateralized assets. THORChain determines the conditions under which liquidations occur, and Thorwallet has no control over or liability for these processes.

No Liability: Thorwallet is not responsible for any losses, liabilities, or damages arising from your participation in Lending Against Collateral, including but not limited to:

Market fluctuations leading to the liquidation of collateral.

Interest rate changes impacting the cost of borrowing.

Errors, delays, or inaccuracies in data provided by THORChain.

Independent Decision-Making: You acknowledge that any decision to use Lending Against Collateral is made solely at your discretion and based on your independent judgment. Thorwallet does not provide financial, legal, or investment advice in connection with these services.

No Refunds or Recourse: Thorwallet disclaims any responsibility for refunds, recourse, or compensation for any outcomes resulting from Lending Against Collateral, including situations where services provided by THORChain fail to meet expectations or result in loss.

Compliance: It is your responsibility to ensure that your participation in Lending Against Collateral complies with all applicable laws, regulations, and tax obligations in your jurisdiction.

By engaging in Lending Against Collateral, you expressly agree to hold Thorwallet harmless for any reliance on the services provided by THORChain and acknowledge the inherent risks involved.

Disclaimer of Warranties. YOU ACKNOWLEDGE THAT THE SERVICE IS BEING PROVIDED  BY THORWALLET “AS IS” AND “AS AVAILABLE” BASIS AND FOR FREE. THORWALLET  MAKES NO WARRANTY REGARDING THE SERVICE OR THE APP AND HEREBY EXPRESSLY  DISCLAIMS ALL EXPRESS, IMPLIED AND/OR STATUTORY WARRANTIES AND/OR  GUARANTEE, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR  A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS.  THORWALLET DOES IN PARTICULAR NOT WARRANT AND/OR GUARANTEE THAT: THE  SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; THE SERVICE WILL BE  AVAILABLE UNINTERRUPTED OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION,

SECURE, OR ERROR-FREE; ANY CONTENT PROVIDED TO YOU IN CONNECTION WITH THE SERVICE WILL BE ACCURATE, RELIABLE, OR CORRECT; ANY OF THE SERVICE’S DEFECTS OR ERRORS WILL BE CORRECTED; OR THAT THE SERVICE WILL BE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM THORWALLET OR THROUGH THE SERVICE WILL CREATE ANY WARRANTY.

Any content downloaded or otherwise obtained through the use of the Service is  downloaded at your own risk and you will be solely responsible for any damage to your  computer system or mobile device or loss of data that results from such download or  your use of the Service.  

Due to the disclaimers in this section, we strongly recommend that you only use the App to manage, buy, sell, or trade small amounts of digital assets. If any issues arise in  connection with the Service, THORWallet shall make reasonable efforts to resolve such  issues, but you acknowledge that THORWallet will have no liability for any bugs, errors,  or other problems that result in loss of your funds or digital assets. You acknowledge  that the Service may contain more or fewer features or be licensed under different  terms than previous versions.  

The disclaimers and exclusions under these Terms will not apply to the extent prohibited  by applicable law. Certain laws and jurisdictions do not allow the exclusion and  limitations of certain warranties, so the exclusions in this section may not apply to you.  These Terms give you specific legal rights, and you may also have other rights which vary  from jurisdiction to jurisdiction.

Prohibited Export No portion of the Service may be exported or re-exported to certain  countries or those persons or entities prohibited from receiving exports from the USA  and/or Switzerland.  

III. Transactions on the Service  

a. Digital Wallet. You may be required to create or link with the Service a digital  wallet in order to utilize certain portions of the Service, including initiating and  completing Transactions. WHEN YOU CREATE A NEW DIGITAL WALLET, YOU MUST  REMEMBER OR WRITE DOWN THE PASSWORD RECOVERY PHRASE TO RETAIN ACCESS TO  ANY DIGITAL ASSETS STORED ON SUCH WALLET IN ORDER TO RETAIN OR RECOVER ANY  APPLICABLE DIGITAL ASSETS IF YOU DELETE THE THORWALLET APP OR IF THORWALLET

CEASES OPERATION. You are solely responsible for the management of any digital wallet  you control and the digital assets within such digital wallet. THORWallet may not be able  to recover any digital wallet or digital asset for you in the event you forget your pin or  lose your recovery phrase. You acknowledge that THORWallet will not be liable for any  loss of funds or digital assets due to your loss of your password, or recovery phrase.  

b. Digital Asset Prices. You acknowledge that THORChain determines prices for  Transactions that occur on THORChain. Digital assets are experimental and risky. This  information is volatile and subject to change without advance notice and  instantaneously.  

c. Transactions Generally. You acknowledge that THORWallet cannot reverse a  Transaction which has been broadcast to a blockchain network and that once you  initiate a Transaction, it may finalize. You acknowledge that you or THORWallet may not  be able to reverse or change any Transaction denoted as complete or pending.

d. Digital Assets. THORWallet does not guarantee the listing of any asset on the  Service and we may add or remove digital assets to the Service in our sole discretion.  We may impose Transaction or amount limits to any digital asset on our Service. You  shall not attempt to use the Services to store, send, request, or receive digital assets  that are not supported by THORWallet. THORWallet assumes no responsibility or liability  in connection with any attempt to use the Service for digital assets that we do not  support.

e. Underlying Protocols. Generally, the underlying protocols in our Service are open  source and any person can use, copy, modify, and distribute them. You acknowledge  that: (i) THORWallet does not own or control the underlying software protocols which  govern the operation of the digital assets supported on the Service; (ii) that THORWallet  is not responsible for the operation of the underlying protocols and that we make no  warranty and/or guarantee of those protocols’ functionality, security, or availability;  and (iii) that the underlying protocols are subject to sudden changes in operating rules,  which may materially affect the value, function, our ability to have a particular digital  asset listed on our Service, the name of the digital asset, or any combination of the  foregoing items.

f. Digital Asset Forks. In the event of a digital asset fork, you acknowledge that: (i)  THORWallet may, without advance notice to you temporarily suspend operations  associated with such digital asset; (ii) THORWallet may not support either branch of the

forked digital asset protocol after that fork; (iii) if you send a Transaction at the time of  the fork, only the originally-intended Transaction that you sent is honored; and (iv)  THORWallet assumes no responsibility for damages related to an unsupported branch  of a forked digital asset protocol.

g. Taxes. It is your sole responsibility to determine whether, and to what extent,  any taxes apply to any Transaction you conduct through the Service, and to withhold,  collect, report, and remit the correct amounts of taxes to the appropriate tax  authorities. Your Transaction history is available in the App. You acknowledge that  THORWallet will have no liability for any taxes associated with your Transactions.

IV. User Feedback and Ideas  

a. User Feedback and Ideas. You may choose to or we may invite you to submit  feedback, ideas, modifications, comments, or suggestions about the Service or  THORWallet generally, including about how to improve the Service or our products  (each, an “Idea”). By submitting any Idea, you acknowledge that and hereby consent to  your disclosure being gratuitous, unsolicited and without restriction and will not place  THORWallet under any fiduciary or other obligation, and that THORWallet is the sole  owner of such Idea and that we are free to use any Idea without any additional  compensation to you, or to disclose the Ideas on a non-confidential basis or otherwise  to anyone. You acknowledge that, despite our acceptance of your Idea submission,  THORWallet does not waive any rights to use similar or related ideas previously known  to THORWallet, or developed by its employees or contractors, or obtained from sources  other than you.

V. The THORWallet App  

a. Generally. To use the App, you must have a mobile device that is compatible with  the App. THORWallet does not warrant and/or guarantee that the App will be compatible with your mobile device. You may be required by your wireless provider to  use mobile data in connection with the App and may incur additional charges from your  wireless provider for using this data. You acknowledge that you are solely responsible  for any such charges and THORWallet will have no liability for such charges. THORWallet  hereby grants you a non-exclusive, non-transferable, revocable license to use a  compiled code copy of the App for one mobile device owned or leased solely by you for  your personal use (“App License”). The App License is not a sale of the App or any copy of the App, and THORWallet or its third-party partners or suppliers retain all rights, title,  and interest in the App (and any copy of the App). Any attempt by you to transfer any  of the rights, duties, or obligations in connection with the App License, except as  expressly provided for in these Terms, is void and of no legal effect. You acknowledge  that THORWallet may release future versions of the App, which may be automatically  downloaded to your mobile device and replace a prior version of the App. You consent  to such automatic upgrading on your mobile device and acknowledge that these Terms  will apply to all such upgrades. Any third-party code that may be incorporated in the  App is covered by the applicable open source or third-party license end-user license  agreement, if any, authorizing use of such code. THORWallet reserves all rights in the  App not expressly granted under these Terms.  

b. Additional Apple App Store Terms. This section applies to all Users who obtain  the App from Apple’s App Store. You and THORWallet acknowledge that: (i) these Terms  are solely between you and THORWallet; (ii) Apple, Inc. and its affiliates or subsidiaries  (“Apple”) are not a party to these Terms; and (iii) Apple has no responsibility for the App  or its related content. Your use of the App must comply with the applicable Apple’s App  Store terms of service or use. If a conflict arises between Apple’s App Store terms and  these Terms, then Apple’s App Store terms of service or use will prevail. The App License  is limited to use on Apple-branded Products that you own or control and as permitted  by the Usage Rules set forth in the App Store Terms of Service, except that the App may  be accessed and used by other Accounts associated with you via “Family Sharing” or  volume purchasing. You and THORWallet acknowledge that Apple has no obligation to  provide you with any maintenance and support services with respect to the App.  THORWallet is solely responsible for any product warranties of the App, whether express  or implied by law, to the extent not effectively disclaimed elsewhere in these Terms. To  the maximum extent permitted by applicable law, Apple will have no other warranty  obligation with respect to the App, and any other claims, losses, liabilities, damages,  costs, or expenses attributable to any failure to conform to any warranty will be solely  THORWallet’s responsibility. You acknowledge that Apple is not responsible for  addressing any claims of you or any third-party relating to the App and your possession  or use of the App, including: (iv) product liability claims; (v) any claim that the App fails  to conform to any applicable legal or regulatory requirement; and (vi) claims arising  under consumer protection, privacy, or similar legislation. You and THORWallet  acknowledge that, if any third-party claim that the App or your possession and use of  the App infringes that third-party’s intellectual property rights, THORWallet, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of  any such intellectual property infringement claim to the extent required by these Terms.  You shall comply with any applicable third-party terms of agreement when using the  App. You and THORWallet acknowledge that Apple is a third-party beneficiary of these  Terms as relates to your license of the App, and that, upon your acceptance of these  Terms, Apple will have the right (and will be deemed to have accepted the right) to  enforce these Terms as relates to your license of the App against you as a third-party  beneficiary of these Terms.

c. Google Play Store Terms. If you downloaded the App from Google’s Play Store  and a conflict arises between Google’s Play Store terms and these Terms, then you  acknowledge that Google’s Play Store terms will prevail.

d. Service Rules. You shall not engage in any of the following (each, a “Prohibited  Activity”): (i) modifying, disassembling, decompiling, or reverse engineering any portion  of the Service (except if and to the extent permitted by applicable mandatory law); (ii)  renting, leasing, loaning, reselling, sublicensing, or otherwise transferring any portion  of the Service to any third-party; (iii) use any portion of the Service to provide time  sharing or similar services for any third-party; (iv) copying, distributing, or disclosing any  part of the Service in any medium, including by any automated or non-automated  “scraping”; (v) writing, using any automated system, including “robots,” “spiders,”  “offline readers,” etc., to access the Service in a manner that sends more request  messages to the THORWallet servers than a human can reasonably produce in the same  period of time by using a conventional on-line web browser (except that THORWallet  grants the operators of public search engines revocable permission to use spiders to  copy publicly available materials from the Websites for the sole purpose of and solely  to the extent necessary for creating publicly available searchable indices of those  materials, but not caches or archives of such materials); (vi) transmitting spam, chain  letters, or other unsolicited email in connection with the Service; (vii) attempting to  interfere with, compromise the system integrity or security or decipher any  transmissions to or from the servers running the Service; (viii) taking any action that  imposes, or may impose at our sole discretion an unreasonable or disproportionately  large load on our infrastructure; (ix) uploading invalid data, viruses, worms, or other  software agents through the Service; (x) collecting or harvesting any personally  identifiable information from the Service; (xi) using the Service for any commercial  solicitation purposes; (xii) impersonating another person or otherwise misrepresenting  your affiliation with a person or entity, conducting fraud, hiding or attempting to hide your identity in connection with the Service, including using a temporary email account;  (xiii) interfering with the proper working of the Service; (xiv) accessing any content on  the Service through any technology or means other than those provided or authorized  by the Service; (xv) bypassing the measures we may use to prevent or restrict access to  the Service, including removing, circumventing, disabling or otherwise interfering with  security-related features or features that prevent or restrict use or copying of any  content or enforce limitations on use of the Service or the content of the Service; or  (xvi) deleting any of our copyright and other proprietary rights notices.

VI. Our Proprietary Rights  

Subject to article IV, the Service, and all materials contained in the Service or transferred  to or from the Service, including software, images, text, graphics, illustrations, logos,  patents, trademarks, service marks, copyrights, photographs, audio, videos, music, and  content belonging to other Users (“THORWallet Content”) and all patent rights,  copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade  dress and service mark rights, goodwill, trade secret rights and other intellectual  property rights that may now exist or later come into existence, and any related  applications and registrations, renewals and extensions, under the laws of any  jurisdiction underlying any of the foregoing items (“Intellectual Property Rights”) are  the exclusive property of THORWallet and its licensors. Except as provided in these  Terms or in any other applicable terms, nothing in these Terms will be deemed to create  a license in or under any such Intellectual Property Rights, and you shall not to sell,  license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly  perform, publish, adapt, edit or create derivative works from any THORWallet Content,  without our prior written consent. Use of the THORWallet Content for any purpose not  expressly permitted by these Terms is prohibited.

VII. Privacy & Security  

THORWallet respects the privacy of its Users and will not request any information  beyond what is necessary for the use of the Service or to comply with our obligations  under applicable law. THORWallet also does not obscure the blockchain information  that it does request or obtain. You acknowledge that due to the inherent transparent  nature of blockchains, Transactions are public and easily correlated. Attempting to  utilize THORWallet to obscure Transactions or assets will be pointless and ineffective,  and is ill-advised. Law enforcement has full access to blockchain information that goes

in or out of THORWallet’s system. You acknowledge that THORWallet will comply  willingly with all valid legal requests for information. We reserve the right to provide  information to law enforcement personnel and other third-parties to answer inquiries,  participate in investigations, respond to legal process, respond to the order of a court  of competent jurisdiction and those exercising the court’s authority, and to protect  THORWallet and our Users.

Processing of your personal data by THORWallet is governed by our Privacy Policy.

THORWallet cares about the integrity and security of your personal data, and stores all  personal data provided by Users in an encrypted fashion. However, we cannot warrant  and/or guarantee that unauthorized third-parties will never be able to defeat our  security measures or use your personal data for improper purposes.

VIII. No Refunds and Cross-Chain Transactions  

a. No Refunds. You acknowledge that THORWallet does not and cannot issue  refunds in connection with any Transaction initiated or completed on THORChain.  

b. Unsupported Digital Assets. Any digital assets that we do not support that are  sent to unrelated or inaccurate wallets through the Service cannot be extracted or  returned.  

c. Cross-Chain Recovery Program. Please use extreme caution when sending digital  assets to THORWallet or the Service and make sure to confirm that you are sending the  correct type of digital asset to the correct address. A transfer of digital assets to  THORWallet that is mistakenly sent to an address of a different digital asset is a “Cross

Chain Transaction”. Recovery of Cross-Chain Transactions is a risky and time-consuming  process. The level of complexity and risk depends both on the type of digital asset and  the address used for the Transaction. Not all Cross-Chain Transactions are recoverable,  and digital assets sent to the wrong address are at risk of recovery by bad actors not  associated with THORWallet.

THORWALLET IS NOT RESPONSIBLE OR LIABLE FOR ANY CROSS-CHAIN TRANSACTIONS  INITIATED BY YOU OR ANY OTHER USER. If you request assistance in recovering a Cross Chain Transaction, THORWallet may decide in its sole discretion whether to assist or  attempt to recover such Cross-Chain Transaction. There is no time limit for any such  discretionary recovery attempts and THORWallet will not be liable for a failed recovery

of any Cross-Chain Transaction. If any such recovery is attempted, THORWallet may  assess you with a fee, communicated to you in advance, that reflects the level of effort  and developer time consumed on the amount or value of the digital asset. You  acknowledge and consent to the assessment of this fee when making any such recovery  request.

If you would like to ask THORWallet to attempt to recover your digital assets from a  Cross-Chain Transaction that you initiated, please reach out to our support team with  the details of the Transaction by emailing our customer support info@thorwallet.org.  THORWallet will evaluate your request and determine in its sole discretion whether to  initiate recovery procedures. You acknowledge that even if THORWallet decides to  attempt a Cross-Chain Transaction recovery on your behalf, we make no warranty  and/or guarantee that any such attempted recovery will ultimately be successful.

IX. THORWallet VISA/MasterCard Card Service

1. THORWallet VISA/Master Card

DeFi Suisse AG offers the THORWallet VISA/MasterCard service, provided in collaboration with Fiat24.com, a third-party provider. By utilizing the THORWallet VISA Card, users can access a range of features and benefits outlined in the service's specific terms and conditions, which can be found at https://docs.fiat24.com/legal/.

2. Relationship with Fiat24

a. DeFi Suisse AG acknowledges that the THORWallet VISA/MasterCard service is provided by Fiat24, a third-party provider. Users of the THORWallet VISA/MasterCard acknowledge and agree that their relationship regarding this service is solely with Fiat24, subject to the terms and conditions established by Fiat24.

b. DeFi Suisse AG is not responsible for any aspect of the VISA/MasterCard service, including but not limited to card issuance, card management, customer support, or any disputes arising from the use of the THORWallet VISA/MasterCard. Users shall direct all inquiries, concerns, or issues related to the THORWallet VISA/MasterCard to Fiat24.

c. THORWallet may earn a referral fee from Fiat24 based on the volume generated by users of the THORWallet VISA/MasterCard.

X. THORCash Service

THORCash

DeFi Suisse AG offers the Thorcash Fiat On-Ramp service in collaboration with Paybis.com, a third-party provider. By utilizing the Thorcash Fiat On-Ramp, users can conveniently convert fiat currency into cryptocurrency. This service is subject to the following terms and conditions of Paybis which can be found at https://paybis.com/policies/terms-of-service/.

Relationship with Paybis.com

a. DeFi Suisse AG acknowledges that the Thorcash Fiat On-Ramp service is provided by Paybis.com, a third-party provider. Users of the Thorcash Fiat On-Ramp acknowledge and agree that their relationship regarding this service is solely with Paybis.com, subject to the terms and conditions established by Paybis.com.

b. DeFi Suisse AG is not responsible for any aspect of the Thorcash Fiat On-Ramp service, including but not limited to transaction processing, account management, customer support, or any disputes arising from the use of the Thorcash Fiat On-Ramp. Users shall direct all inquiries, concerns, or issues related to the Thorcash Fiat On-Ramp to Paybis.com.

c. DeFi Suisse AG may earn a referral fee from Paybis.com based on the transaction volume generated by users of the Thorcash Fiat On-Ramp.

XI. TGT Tokens  

a. TGT Token Basics. We created a standard ERC-20 token on the Ethereum  blockchain that can be accessed through most wallets that support Ethereum called the  TGT token (each a “TGT Token”). THORWallet intends to use TGT Tokens to provide  loyalty benefits in connection with a User’s use of the Service, such enhanced features  on the Service. THORWallet may change, add, or remove any benefits associated with  TGT Tokens at any time, in its sole discretion. Each User’s TGT Token balance will be  displayed in THORWallet. THORWallet may place any restrictions on TGT Tokens’  interaction with the Service, including minimum use or withdrawal limits.

b. How to Obtain TGT Tokens. THORWallet does not presently sell TGT Tokens.  THORWallet may distribute TGT Tokens to verified Users in a variety of amounts based  on various promotions or for completing certain actions including:  

(i). Referring a new User to the App; and

(ii). Trying new features, of the App and providing related Ideas to THORWallet.

Users may receive different amounts of TGT Tokens for completing the same actions  and THORWallet retains sole discretion in determining whether a User will receive TGT  Tokens for certain activities and how many TGT Tokens will be allocated to each User  based on the details of each TGT Tokens offering or promotion. By entering an Ethereum

address for THORWallet to send any applicable TGT Tokens to, you thereby represent  that you control that Ethereum address.  

c. The "TGT COMMUNITY" Program. For a limited time, we will distribute TGT  Tokens to Users who perform certain activities on the App. The amount of TGT Tokens  awarded through this program will be specified in the associated promotional materials  or otherwise displayed on the Service before you initiate a qualifying Transaction.  Transactions that include an asset that does not have sufficient price discovery  information (i.e., does not have price information on CoinCap.io) may not qualify for  this program.

d. TGT Airdrop. The TGT Tokens from the TGT Token airdrop of OCTOBER 2021  ("Airdrop") are distributed entirely by a decentralized smart contract. All TGT Tokens  sent to addresses for the Airdrop are not sent by THORWallet directly. If you did not  receive TGT Tokens as part of the Airdrop, you were not eligible or the wallet that stores  the address that was eligible was not used to check eligibility. All addresses were pre

programmed prior to the Airdrop, and accordingly, you acknowledge that THORWallet  will not: review past transactions for eligibility for the Airdrop, consider other addresses  for inclusion, or redirect any TGT Tokens already programmed into the Airdrop smart  contract to a different ETH address. Further, you acknowledge that THORWallet's  decisions regarding the Airdrop are final and that THORWallet will have no liability for  unsent, unclaimed, or misdirected TGT Tokens from the Airdrop. You will have 90 days  to claim eligible TGT Tokens from the Airdrop and after that 90 day period, such TGT  Tokens will be deemed forfeited.

e. The “Cashback” or “Discount” Program. Users participating in the staking program for loyalty benefits can technically be identified to participate in the cashback or discount program. A part of the transaction fees paid for the usage of Thorchain for cross-chain transactions are automatically redirected by Thorchain to the TGT staking smart contract. Users of the staking program can claim their share of cashback or discount in USDC. The calculation and distribution of cashback is directly handled by Thorchain - a fully decentralized L1 Blockchain focused on cross-chain interoperability. DeFi Suisse AG does not hold custody of the cashback or discount USDC at any time and DeFi Suisse AG is not responsible for any aspect of the “Cashback” of “Discount” Program. Users of the cashback or discount program acknowledge and agree that their relationship regarding this service is with Thorchain, subject to the terms and conditions established by Thorchain.

f. No Resale Value. TGT TOKENS ARE SOLELY PROVIDED TO CREATE A LOYALTY  PROGRAM FOR USERS. TGT TOKENS ARE NOT INTENDED TO BE AN INVESTMENT AND  THERE IS NO EXPECTATION THAT TGT TOKENS WILL EVER HAVE LIQUIDITY, ANY  MEASURABLE VALUE, OR APPRECIATE IN VALUE. THORWALLET WILL NOT ADVOCATE OR  PROMOTE THE RESALE OF TGT TOKENS TO ANY OTHER PERSON OR OTHERWISE SUPPORT  THE CREATION OF ANY BENEFITS IN THE SECONDARY MARKET FOR TGT TOKENS.

g. Legal Risks. You acknowledge that current or future regulations could make  THORWallet or TGT Tokens illegal in some jurisdictions, or for some categories of Users,  which could possibly result our winding down of THORWallet, the Service, or TGT  Tokens, or a decrease in value of THORWallet or the TGT Tokens. Because TGT Tokens  have not been formally classified by or registered with any regulatory agency,

subsequent determinations by any regulator may: prevent certain persons from using  or holding TGT Tokens in the future or cause the functionality, access to, or demand for  the TGT Tokens could be reduced materially.

g. Your Additional Acknowledgments. By redeeming, earning, receiving, or holding  a TGT Token, you acknowledge that:

(i). TGT Tokens are not an investment and that you have no expectation of economic  benefit or profit (other than the benefits of specific THORWallet loyalty programs);

(ii). You will hold TGT Tokens solely for the loyalty program benefits, for your own use,  and not with an intention to sell or otherwise distribute any TGT Tokens;

(iii). By virtue of your ownership of TGT Tokens, you will have no equity or other  ownership interest in THORWallet or the Service and will not have any voting rights with  respect to any matters relating to either; and

(iv). You have no expectations that there is or ever will be any market for transfer or  resale of the TGT Tokens, that THORWallet has not represented that there will ever be  such a market, and that THORWallet will not help create or support such a market.

XII. Miscellaneous  

a. Indemnification.

You shall indemnify THORWallet and our agents or licensors, and any employees,  contractors, agents, officers, and directors of THORWallet, our agents or licensors,  against any damages related to your; (i) noncompliance with any part of these Terms,  including any inaccuracies of representations or statements made by you; (ii) your  violation of any third-party right, including any right of privacy or Intellectual Property  Rights; (iii) your violation of any applicable law, rule or regulation; (iv) your willful  misconduct; (v) your use of any access to the Service (including any data or content  transmitted or received by you), or (vi) any other person’s access and use of the Service  with your THORWallet information, unless and to the extent the damages were caused  by gross negligence and/or willful misconduct by THORWallet itself.

b. Limitation of Liability. You acknowledge that except if and to the extent your  damages have been caused by gross negligence and/or unlawful intent of THORWallet  itself or personal injury, THORWallet will not be liable for any damages caused to you

related to: (i) any hacking, tampering, or other unauthorized access or use of the  Service, or the personal information; (ii) errors, mistakes, or inaccuracies of content on  the Service; (iii) property damage, of any nature, resulting from your access to or use of  the Service; (iv) any interruption or cessation of transmission to or from the Service; (v)  any bugs, viruses, trojan horses, or the like that may be transmitted to or through the  Service by any third-party; or (vi) the defamatory, offensive, or illegal conduct of any  third-party. The foregoing limitations and exclusions will apply whether the alleged or  actual liability is based on contract, tort, negligence, strict liability, or any other basis,  even if THORWallet has been advised of the possibility of such damage.

The foregoing exclusion of liability is intended to apply to the fullest extent permitted  by law in the applicable jurisdiction. Some jurisdictions do not allow the exclusion or  limitation of incidental or consequential damages or other damages, so the limitations  or exclusions in this section may not apply to you. These Terms give you specific legal  rights, and you may also have other rights which vary from jurisdiction. The disclaimers,  exclusions, and limitations of liability under these Terms will not apply to the extent  prohibited by applicable law.

c. Governing Law. These Terms will be governed by the internal substantive laws of  Switzerland without respect to its conflict of laws principles. The application of the  United Nations Convention on Contracts for the International Sale of Goods is expressly  excluded.  

The aforementioned choice of law will not apply if and to the extent mandatory  applicable law provides for otherwise.

d. Amicable solution of disputes. If you have a dispute with THORWallet in  connection with these Terms or your use of the Service, you shall first contact us via  email at info@THORWallet.com and attempt to resolve the dispute with us informally.  

e. Arbitration. If you and THORWallet cannot resolve any dispute after 60 days from  your initial email notifying us of the dispute (see above lit. d), you and THORWallet each  consent that, without prejudice to lit. g below, any dispute, controversy, or claim arising  out of, or in relation to, this Terms, including regarding the validity, invalidity, breach,  or termination thereof, shall be resolved by arbitration in accordance with the Swiss  Rules of International Arbitration of the Swiss Arbitration Centre in force on the date on  which the Notice of Arbitration is submitted in accordance with those Rules.

The number of arbitrators shall be one.  

The seat of the arbitration shall be the city of Zug, Switzerland, unless the parties  agree on a city in another country.  

The arbitral proceedings shall be conducted in English.  

f. Place of jurisdiction. If the choice of arbitration set forth in lit. e. above is not valid,  and/or prohibited or otherwise invalid or unenforceable under applicable law, then the  following applies:

Exclusive place of jurisdiction for all and any claims under and in relation with these  Terms is the city of Zug, Switzerland.

The aforementioned exclusive place of jurisdiction will not apply if and to the extent  mandatory applicable law provides for otherwise.

g. Injunctive Measures. Regardless of lit. d., e. and f above, we retain the right to  seek injunctive or other equitable relief in a court of competent jurisdiction to prevent  the actual or threatened infringement, misappropriation, or violation of a our  copyrights, trademarks, trade secrets, patents, or other Intellectual Property Rights,  including any provisional relief required to prevent irreparable harm.

h. Assignment. You shall not assign or transfer these Terms or any rights and  licenses granted under these Terms. Any attempted assignment or transfer in violation  of this section will be void and of no legal effect.

i. Notice. THORWallet may notify you via email, a tangible written notice, or  through posting of such notice on our Website or App or as otherwise deemed  appropriate by THORWallet. THORWallet will not be liable for any damages or delays  caused by any automatic filtering you or your network provider applies to emails.

j. Entire Agreement/Severability. These Terms, together with any additional terms,  amendments, and any additional agreements you may enter into with THORWallet in  connection with the Service, constitute the entire agreement between you and  THORWallet concerning the Service. If any portion of these Terms is deemed invalid by  a court of competent jurisdiction, the invalidity of such portion will not affect the  validity of the remaining provisions of these Terms, which will remain in full force and  effect.

k. No Waiver. No waiver of any term of these Terms will be deemed a further or  continuing waiver of such term or any other term, and THORWallet’s failure to assert  any right or provision under these Terms will not constitute a waiver of such right or  provision.

l. Contact. If you have any questions regarding these Terms, you may contact us  at: info@thorwallet.org, DeFi Suisse AG, Wolleraustrasse 41a,  8807 Freienbach, Switzerland.